(ECNS) -- A “property service supermarket” in Changchun, Jilin Province, has brought more flexible property services to 39 old residential communities covering 245 buildings.
The platform offers more than 170 services, from pipe unclogging to elderly care, with residents able to order online or offline.
Launched in August 2025 in Chongqing Subdistrict of Chaoyang District, the model addresses challenges faced by older communities in attracting commercial property firms.
Jointly operated by the subdistrict and a veteran entrepreneurship team, the supermarket allows residents to select services individually rather than paying for fixed packages.
Prices are generally 15% to 20% lower than market rates, and all staff hold professional qualifications. Emergency requests are answered within 10 minutes and handled within 30.
Since its launch in August 2025, it has completed more than 3,000 service orders and provided free assistance to elderly residents living alone and other groups in need.
Changchun plans to expand the service categories and coverage of the “property service supermarket” to improve property management in old communities and make daily life more convenient for residents.
(By Helen Mo, intern Liu Shuangjing)
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