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Alibaba rolling out three-hour delivery service for healthcare goods for year-end

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2015-05-13 09:02Global Times/Agencies Editor: Li Yan

Chinese online shopping giant Alibaba Group Holding Ltd is rolling out a three-hour delivery service for healthcare goods, mimicking its rival JD.com Inc (JD).

The service will launch in five Chinese cities, including Beijing and Shanghai, and expand to 19 by the end of 2015, Alibaba said on Tuesday.

It works through a partnership with five pharmacy chains that sell goods via stores on Alibaba's tmall.com website.

The service, called "Ji Su Da," which means "express delivery," links shoppers who buy eligible products to the nearest of more than 1,500 drugstores.

Cainiao, an Alibaba affiliate operated in partnership with various logistics firms, collects and delivers the order.

Alibaba's biggest e-commerce challenger is JD, which is built on a devotion to logistics networks and fast delivery similar to Amazon.com Inc.

Wary of that prowess when it comes to distribution, Alibaba and its partners have spent recent years building out Cainiao in an effort to compete.

Ji Su Da is part of a broader trend to bring online various off-line services from flagging a taxi to finding nearby restaurant deals. Known as "online to off-line," this often uses a smartphone to find someone's location and the nearest service provider.

"This service is ideal for consumers who need nonprescription drugs and other healthcare products quickly," said Xu Hui, head of Cainiao Ji Su Da service, "This service effectively mobilizes resources at both online and off-line stores, which in turn brings the customers a seamless shopping experience."

Alibaba has been ramping up its healthcare operations. Last month, it injected its online pharmacy operations into affiliate Alibaba Health Information Technology, a $2.5 billion deal to consolidate its healthcare enterprise and ride a boom in online health-related business.

But Ji Su Da could see growth restricted by its limited application, mainly working for everyday goods which are available on a large scale throughout China, as well as JD's rival service.

The smaller e-commerce company operates JD Daojia, which does rapid delivery for groceries, meals and flowers.

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