Avaya eyes China's medium-sized firms

Avaya, a global provider of business communications and collaboration systems and services, has an ambitious plan to target China's medium-sized firms, said Lily Fu, channel director of Avaya (China) Communication Inc, in Beijing.

"We used to get most of our income from large enterprises, but in recent years the medium-sized firm market has showed growing strength with climbing revenues," Fu said during an interview with China Daily website in Beijing.

"We are confident about China's medium-sized firm market and are willing to help our customers realize their big dreams", said Fu.

On July 22, 2014, Avaya announced that Jingtian&Gongcheng, one of China's first private and independent partnership law firms, has deployed an integrated Avaya IP Office voice and video collaboration solution to provide staff in the Beijing headquarters and three branch offices with rich tools to enhance collaboration and operational efficiency.

"Smaller and medium-sized businesses are eager to enhance their competitive edge with leading communication and collaboration technologies, and demand flexibility, scalability and ease of management. Avaya is focused on providing dynamic organizations like Jingtian&Gongcheng with tailored solutions that deliver significant business results, which will adapt and grow with their changing needs, and deliver full voice, video, data and mobile collaboration on a single platform", said John Wang, Greater China Managing Director of Avaya.

More than 400,000 Avaya IP Office systems, the company's flagship collaboration solution for small and medium-sized businesses, have been deployed worldwide, supporting more than 15 million users.

The IP Office business maintained growth in China for 19 consecutive quarters.

"Avaya is not the only provider of comprehensive solutions to the small and medium-sized enterprises, but we are the best. We do not simply put several product lines together, but making tailored product set for them," said Fu.

Earlier, the company had announced plans to form a special team in China to provide services to small and medium-sized firms.

"We will input more during the approaching fiscal year of 2015," said Fu.